Privacy Policy

Effective Date: June 2026

Our Privacy Commitment

As a technology services, cybersecurity, and business advisory provider, The Fulcrum Group, Inc. believes transparency and responsible data stewardship are fundamental to earning client trust.

We strive to collect only the information reasonably necessary to operate our business, improve our services, communicate with prospective and existing clients, and protect our systems, users, and website visitors.

Who We Are

The Fulcrum Group, Inc. ("Fulcrum," "we," "our," or "us") provides managed IT services, cybersecurity services, cloud solutions, communications services, AI consulting, technology strategy, and related business technology services.

This Privacy Policy explains what information we collect through our website, how we use it, the technologies we may employ, and the choices available to you regarding your information.

By using our website, you agree to the practices described in this Privacy Policy.

Information We Collect

We may collect information you voluntarily provide, including:

• Name
• Company name
• Email address
• Telephone number
• Job title
• Business information
• Information submitted through contact forms, event registrations, newsletter subscriptions, downloads, assessments, consultations, surveys, support inquiries, or service requests

We may also automatically collect certain technical and usage information, including:

• IP address
• Browser type
• Device type
• Operating system
• Pages visited
• Time spent on pages
• Referral sources
• Approximate geographic location
• Website interaction and engagement data

How We Use Information

We may use collected information to:

• Respond to inquiries and requests
• Deliver products and services
• Schedule consultations and meetings
• Provide educational content and newsletters
• Improve website functionality and user experience
• Analyze website performance and engagement
• Improve products, services, and business operations
• Enhance cybersecurity and website security
• Measure marketing effectiveness
• Comply with legal and contractual obligations

Cookies and Similar Technologies

Our website may use cookies, pixels, tags, scripts, local storage, and similar technologies that help us:

• Understand website usage
• Improve website functionality
• Measure marketing effectiveness
• Remember user preferences
• Analyze visitor engagement
• Support advertising and remarketing activities
• Enhance website performance and security

Most web browsers allow users to manage or disable cookies through browser settings.

Disabling certain cookies may affect website functionality.

Analytics and Advertising Technologies

We may use analytics, reporting, advertising, measurement, and optimization technologies provided by third-party platforms to better understand website traffic, visitor behavior, campaign performance, and content effectiveness.

These technologies may collect information regarding:

• Website visits
• Device characteristics
• Browser information
• Geographic region
• Traffic sources
• Cross-device interactions
• Website engagement

In some circumstances, service providers may associate website activity with information from users who are signed into accounts maintained by those providers.

We may use analytics and advertising features that support:

• Audience measurement
• Demographic reporting
• Interest reporting
• Conversion tracking
• Advertising effectiveness
• Audience development
• Personalization
• Remarketing
• Campaign optimization

Visitors may manage advertising preferences through privacy controls provided by applicable platforms.

Visitor Identification and Marketing Technologies

We may use customer relationship management (CRM), marketing automation, lead management, visitor intelligence, business attribution, and communication technologies to better understand interest in our services and improve communications with prospective and existing clients.

These technologies may assist with:

• Form submission tracking
• Lead attribution
• Campaign measurement
• Website engagement analysis
• Organizational visitor identification
• Marketing communications
• Customer relationship management

We do not sell personal information to third parties.

Artificial Intelligence and Automated Technologies

We may use artificial intelligence (AI), machine learning, automation, and related technologies to support business operations, communications, marketing, analytics, content development, customer engagement, and service delivery.

Information submitted through our website may be processed using AI-assisted tools and workflows.

Where appropriate, AI-assisted outputs may be reviewed by human personnel before publication, delivery, or use.

Third-Party Services and Embedded Content

Our website may integrate with or link to third-party platforms and services, including:

• Video platforms
• Podcast platforms
• Social media networks
• Scheduling systems
• CRM systems
• Marketing platforms
• Analytics providers
• Cloud service providers
• Communication platforms

These third parties may independently collect information in accordance with their own privacy policies and terms of service.

We encourage visitors to review the privacy practices of those providers.

Data Sharing

We may share information with trusted service providers, contractors, technology partners, and vendors that assist us in operating our business and website.

We may also disclose information:

• To comply with legal obligations
• To protect our rights, systems, property, or users
• To prevent fraud, abuse, or security incidents
• In connection with a merger, acquisition, financing, or business transfer

We do not sell personal information.

Privacy Rights

Subject to applicable law, individuals may have the right to:

• Request access to personal information we maintain about them
• Request correction of inaccurate information
• Request deletion of certain personal information
• Request information regarding categories of personal information collected and processed
• Request a copy of certain information in a portable format
• Opt out of certain targeted advertising or marketing-related processing activities where applicable

We will review and respond to privacy requests in accordance with applicable legal requirements.

Data Retention

We retain information for as long as reasonably necessary to fulfill business, legal, operational, contractual, security, and compliance requirements.

Retention periods may vary depending on the nature of the information and applicable obligations.

Data Security

We implement reasonable administrative, technical, and organizational safeguards designed to protect information from unauthorized access, disclosure, misuse, alteration, or destruction.

While we take security seriously, no method of transmission or storage can be guaranteed to be completely secure.

Your Choices

You may:

• Unsubscribe from marketing emails at any time
• Manage cookie settings through your browser
• Contact us regarding privacy concerns
• Request updates, corrections, or deletion of information where applicable
• Exercise applicable privacy rights described in this policy

Children's Privacy

Our website and services are intended for business and professional audiences and are not directed toward children under 13 years of age.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in technology, business practices, legal requirements, services, or operational needs.

Updated versions will be posted on this page with a revised effective date.

Privacy Requests & Contact Information

Questions regarding this Privacy Policy or requests concerning your information may be directed to:

The Fulcrum Group, Inc.
1670 Keller Parkway, Suite 130
Keller, Texas 76248

Phone: (817) 337-0300

Email: info@fulcrumgroup.net

Website: https://www.fulcrumgroup.net

Questions about privacy, cybersecurity, or responsible technology use? Contact The Fulcrum Group at (817) 337-0300.